FAQ

COMMON ISSUES OF CONCERN

Does TPI have a policy for dealers and distributors?

Currently, with the need to expand our business system, TPI is pleased to welcome all partners with suitable capabilities, trust, and a desire to cooperate in distributing the products we supply.

If you are genuinely interested, please contact TPI immediately via the hotline or sales representative at the bottom of the page.

Does TPI offer nationwide delivery?

TPI currently provides services to customers, agents, factories, and projects nationwide. We offer diverse and flexible transportation methods, ranging from traditional methods like freight forwarding, trains, and crane trucks to modern options (Viettelpost, Grab, Lalamove, etc.).

For more information, please contact our hotline or see the details in the section below. delivery policy.

Does TPI accept OEM/ODM orders?

OEM/ODM has been a regular and ongoing activity for us since our establishment. Currently, we are still manufacturing for a number of reputable companies both domestically and internationally.

TPI's principles always prioritize quality, responsibility, and information confidentiality. Customers can rest assured when collaborating with TPI.

How does TPI receive payments, and does it have a credit policy?

TPI accepts company bank transfers, cash payments under 20 million VND, and bank guarantees.

Based on payment history, TPI can grant appropriate credit limits. We offer very favorable discount policies for orders paid in advance. Customers can adjust the terms according to their needs.

What are TPI's documents, VAT invoices, etc.?

TPI is committed to providing valid documents, invoices, etc., in accordance with current state regulations.

Products manufactured by TPI come with complete factory documentation. Some products may have additional documentation such as: conformity assessment, test reports, technical data sheets (TDS), safety data sheets (MSDS), etc.

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